Confirmation of Bookings

• To confirm your reservation a deposit must be made.
• A 50% deposit is required to guarantee your reservation.
• The balance of your room charges to be paid at check-in.

Cancellation Policy

•  All cancellations must be advised in writing and will take effect the day it is received by our hotel reservations.
• Cancellations received 14 days or more prior to the arrival date will receive a 100% refund.
• Cancellations received between 1-13 days prior to the arrival date will receive a 50% refund.
• Festival Season bookings (Christmas and New Year Period and August School Vacation) cancelled 30 days or more prior to the arrival date will receive a 100% refund.
• Festival Season bookings cancelled between 1-29 days prior to arrival date will receive a 50% refund.
• No-shows and stays that are cut short will incur a 100% cancellation fee on the full room rate for the entire period booked.

Other Terms & Conditions

• All rooms are non-smoking.
• Price includes Service Charge, and all taxes.
• An extra person supplement cost would be Rs.2500 per night.
• Check-out time 0900hrs and check-in time is from 1100hrs. Late check-out time can be arranged at the management’s discretion. Extra Hourly rate is Rs.1000 per hour per room.
• The hotel will not hold the responsibility for any damage or loss of items which are carried by guest/s during the stay.
• The management of the hotel has the right to take subsequent action against any damage or loss done by guest/s for hotel property/rules, during the stay.